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Safe Home Security Enterprise Inc.
Miami, FL 33166  786-866-7751 safehomesec.com info@safehomesec.com Reviews  By Katie N. from Palmetto, FL Posted Jul 26, 2010 This is possibly the worst company with which I've done business. My alarm has been on the fritz for two years out of three. They refuse to come out and fix it, period. They want ME to fix it with them instructing me over the phone. Well, I'm an elderly woman with no tech skills and I always ask for a technician & they have never sent one. I've had two lights out of four burning for a year and a half. They simply don't care. They just want your money and they will hound you for it and threaten you and extend your contract without your permission. They have been sued before for these very reasons and lost. Time we get a class action suit going if there isn't one currently. By Carter from Beltsville, Maryland, MD Posted Oct 12, 2009 The technician services is not available when needed. You have to wait a week or more before you can get a technician out to your home when you need your alarm to be service. Their customer services rep promise to return your calls, you have to keep calling them. Their reps do not take your concerns serious enough for us. We are in the process of canceling the services. We have had at least six false alarms with the police department being dispatch out to our home. Share Your Review |